A reader writes:
I not too long ago employed a brand new worker who has some persona traits which can be affecting the work setting and different employees. It’s exhausting to establish the precise downside however I feel I feel it may be summed up in two methods: she doesn’t know tips on how to finish a dialog and she or he feels the necessity to justify her actions in each scenario.
For example, she may come into my workplace to ask if she will be 10 minutes late subsequent Monday as a result of a health care provider’s appointment. I would say, “Certain, we have now sufficient protection, no downside.” At this level I might count on her to say, “Nice, thanks!” and depart, however as an alternative she lingers and clarify at size that she’s tried actually exhausting to not have appointments battle with work, she doesn’t suppose will probably be far more than 10 minutes, and she or he’ll strive sooner or later to schedule them on her time without work. Regardless of how a lot I reassure her that she’s all set and the whole lot is ok, she continues on, repeating the identical factor in several methods. It will get to the purpose the place the dialog turns into awkward.
As one other instance, she may ask if she will publish one thing to our web site. I say, “Certain, that’s a fantastic thought.” She often responds with one thing like, “Okay, I simply wished to verify as a result of … and so on.” I repeat, “Yep, no downside.” She responds with extra justifications or feedback about why she urged posting this merchandise and why it might be a good suggestion, regardless that I’ve already informed her I agree it’s a good suggestion. Once more, the dialog turns into awkward.
The sort of factor occurs in virtually each interplay together with her, even minor ones. The opposite employees and I are feeling very uncomfortable and awkward. I do know it have to be troublesome to start out a brand new job when your coworkers all know one another, however we’ve tried exhausting to welcome her and assist her really feel she suits in.
I’ve already spoken to her, saying I don’t need her to really feel she must justify the whole lot, however a number of hours after talking to her, this habits continues. Any recommendation on tips on how to right this or assist the employees cope with it? Do you suppose we’re being too choosy or “clique-ish”? Do you suppose her habits will be modified, or must be?
I reply this query over at Inc. at present, the place I’m revisiting letters which have been buried within the archives right here from years in the past (and typically updating/increasing my solutions to them). You’ll be able to learn it right here.